“Ask Once Get Help Fast” Building Connected; Compassionate; Efficient & Effective Support for People Presenting in Distress


The National Distress Brief Intervention (DBI) Central Team on-behalf of the Scottish Government & Distress Brief Intervention Programme Board (Police Scotland, Scottish Ambulance Service, NHS24, Health Scotland, University of Glasgow, Scottish Government, Health & Social Care and NGO’s)

About the host/co-host

The host will be DBI Central Team on behalf of Scottish Government, with support and commitment from senior leaders and clinicians from NHS24 (Scotland’s national health information and Out of Ours Care Service), Health Scotland (Scotland’s National Health Improvement Agency), Police Scotland, Scottish Ambulance Service, Scottish Government, Health & Social Care (Emergency Departments, Primary Care & Mental Health) and NGO’s


Glasgow will be the main base for this match. However, we are delighted that the Scottish Government will host an informal Parliamentary Reception for our visitors and those involved in the programmes at Parliament on the Tuesday evening in Edinburgh. The hosts will ensure our visitors transport needs will be catered for.

Theme of this match

It is our great pleasure to extend the warmest of Scottish Invites to colleagues across the globe attending IIMHL and its themed match on distress.

This match will bring together colleagues, who share our passion and commitment to improving the response for people in distress (particularly for those who don’t always meet the threshold or criteria for traditional support).

The need to improve the response to people presenting in distress has been strongly advocated by people who have experience of distress – and by front line service providers and is supported through a review of available literature.

Together we will explore the critical factors involved in building a collaborative culture, which facilitates the building of connected, compassionate, efficient and effective support for people presenting in distress.
We will hear about the Scottish distress brief intervention programme which emerged from the Scottish Governments Mental Health Strategy and suicide prevention work but is about far more.

We will reflect with Professor Rory O’Connor and colleagues of the University of Glasgow Institute of Health & Well-being about the bespoke DBI training programmes developed to build knowledge, skills and confidence in front line services.

We will work together to identify the key infrastructure, tools and systems that are required to make it easier for front-line services to be compassionate and connect people to the right follow up supports.

We will spend time with those who provide the immediate follow up support and those who have received it to increase our understanding of what works.

Our colleagues at Stirling University and Scotcen Social Research who are leading the Independent Evaluation of DBI will help us consider how to effectively evaluate the personal, process and economic outcomes and impact of interventions focussed on responses to distress.

Site visit(s) will enable you to meet trained front-line staff who have been delivering DBI Level 1 support and DBI level 2 trained NGO staff who contact the person within 24 hours of referral from DBI level 1 and provide compassionate community-based problem solving support.

This exchange is offered in partnership with the match “…transforming Mental Health through the arts: Framing ACEs” where participants will have the opportunity to participate in shared social and learning activities to gather around shared picture of innovation in Scotland; working at the boundaries of mental health alongside other sectors to get beyond a clinical model.

Maximum capacity


For further Information: www.dbi.scot

Contact information
Kevin O’Neill or Yvonne Burton, DBI Central Team
E-mail: DBIcentral@lanarkshire.scot.nhs.uk
Phone: 01698 366988 (UK)

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